{"id":222,"date":"2026-01-27T09:57:35","date_gmt":"2026-01-27T09:57:35","guid":{"rendered":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/?page_id=222"},"modified":"2026-01-27T09:58:00","modified_gmt":"2026-01-27T09:58:00","slug":"shipping-warranty","status":"publish","type":"page","link":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/shipping-warranty\/","title":{"rendered":"Shipping &amp; Warranty"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"222\" class=\"elementor elementor-222\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceb905a e-flex e-con-boxed e-con e-parent\" data-id=\"ceb905a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11e83af elementor-widget elementor-widget-text-editor\" data-id=\"11e83af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"308\" data-end=\"319\">Shipping<\/h2><p data-start=\"321\" data-end=\"416\">We ship orders via <strong data-start=\"340\" data-end=\"360\">USPS First Class<\/strong>, which typically delivers within <strong data-start=\"394\" data-end=\"415\">1\u20135 business days<\/strong>.<\/p><ul data-start=\"418\" data-end=\"756\"><li data-start=\"418\" data-end=\"472\"><p data-start=\"420\" data-end=\"472\"><strong data-start=\"420\" data-end=\"437\">Free shipping<\/strong> on all U.S. orders over <strong data-start=\"462\" data-end=\"472\">$50.00<\/strong><\/p><\/li><li data-start=\"473\" data-end=\"525\"><p data-start=\"475\" data-end=\"525\"><strong data-start=\"475\" data-end=\"493\">$5.99 shipping<\/strong> on U.S. orders under <strong data-start=\"515\" data-end=\"525\">$50.00<\/strong><\/p><\/li><li data-start=\"526\" data-end=\"602\"><p data-start=\"528\" data-end=\"602\">Orders shipping <strong data-start=\"544\" data-end=\"573\">outside the United States<\/strong> may incur additional charges<\/p><\/li><li data-start=\"603\" data-end=\"676\"><p data-start=\"605\" data-end=\"676\">Orders are processed <strong data-start=\"626\" data-end=\"676\">the same business day or the next business day<\/strong><\/p><\/li><li data-start=\"677\" data-end=\"756\"><p data-start=\"679\" data-end=\"756\">Large or wholesale orders may ship via <strong data-start=\"718\" data-end=\"756\">USPS Priority Mail or FedEx Ground<\/strong><\/p><\/li><\/ul><p data-start=\"758\" data-end=\"797\">We <strong data-start=\"761\" data-end=\"796\">do offer international shipping<\/strong>.<\/p><p data-start=\"799\" data-end=\"910\">For <strong data-start=\"803\" data-end=\"845\">overnight or expedited shipping quotes<\/strong>, please contact us at:<br data-start=\"868\" data-end=\"871\" \/>\ud83d\udce7 <strong data-start=\"874\" data-end=\"910\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"876\" data-end=\"908\">customersupport@tigrano25.sg-host.com<\/a><\/strong><\/p><hr data-start=\"912\" data-end=\"915\" \/><h2 data-start=\"917\" data-end=\"952\">Local Delivery &amp; DoorDash Orders<\/h2><p data-start=\"954\" data-end=\"1053\">Local delivery orders may be fulfilled through <strong data-start=\"1001\" data-end=\"1052\">DoorDash or other third-party delivery partners<\/strong>.<\/p><p data-start=\"1055\" data-end=\"1067\">Please note:<\/p><ul data-start=\"1069\" data-end=\"1404\"><li data-start=\"1069\" data-end=\"1127\"><p data-start=\"1071\" data-end=\"1127\"><strong data-start=\"1071\" data-end=\"1127\">ALL DOORDASH \/ THIRD-PARTY DELIVERY ORDERS ARE FINAL<\/strong><\/p><\/li><li data-start=\"1128\" data-end=\"1219\"><p data-start=\"1130\" data-end=\"1219\">Once an order is <strong data-start=\"1147\" data-end=\"1174\">accepted and dispatched<\/strong>, it is <strong data-start=\"1182\" data-end=\"1219\">non-refundable and non-returnable<\/strong><\/p><\/li><li data-start=\"1220\" data-end=\"1341\"><p data-start=\"1222\" data-end=\"1341\">We do <strong data-start=\"1228\" data-end=\"1243\">not control<\/strong> delivery drivers, delivery timing, or handling once an order is picked up by the delivery partner<\/p><\/li><li data-start=\"1342\" data-end=\"1404\"><p data-start=\"1344\" data-end=\"1404\">Delivery fees, service fees, and tips are <strong data-start=\"1386\" data-end=\"1404\">non-refundable<\/strong><\/p><\/li><\/ul><p data-start=\"1406\" data-end=\"1539\">Refunds or credits for DoorDash orders may be considered <strong data-start=\"1463\" data-end=\"1494\">only at our sole discretion<\/strong> and <strong data-start=\"1499\" data-end=\"1529\">only in rare circumstances<\/strong>, such as:<\/p><ul data-start=\"1540\" data-end=\"1684\"><li data-start=\"1540\" data-end=\"1567\"><p data-start=\"1542\" data-end=\"1567\">Verified delivery failure<\/p><\/li><li data-start=\"1568\" data-end=\"1620\"><p data-start=\"1570\" data-end=\"1620\">Order never received due to delivery partner error<\/p><\/li><li data-start=\"1621\" data-end=\"1684\"><p data-start=\"1623\" data-end=\"1684\">Major manufacturer defect confirmed immediately upon delivery<\/p><\/li><\/ul><p data-start=\"1686\" data-end=\"1791\">Flavor preference, user error, normal device behavior, or dissatisfaction <strong data-start=\"1760\" data-end=\"1778\">do not qualify<\/strong> for refunds.<\/p><hr data-start=\"1793\" data-end=\"1796\" \/><h2 data-start=\"1798\" data-end=\"1815\">Returns Policy<\/h2><p data-start=\"1817\" data-end=\"1895\">We strive to sell the <strong data-start=\"1839\" data-end=\"1894\">highest quality products from trusted manufacturers<\/strong>.<\/p><ul data-start=\"1897\" data-end=\"2158\"><li data-start=\"1897\" data-end=\"1954\"><p data-start=\"1899\" data-end=\"1954\">Returns are considered <strong data-start=\"1922\" data-end=\"1954\">on a case-by-case basis only<\/strong><\/p><\/li><li data-start=\"1955\" data-end=\"2012\"><p data-start=\"1957\" data-end=\"2012\"><strong data-start=\"1957\" data-end=\"2012\">Opened or used products are NOT eligible for return<\/strong><\/p><\/li><li data-start=\"2013\" data-end=\"2158\"><p data-start=\"2015\" data-end=\"2051\">Returns are <strong data-start=\"2027\" data-end=\"2043\">not accepted<\/strong> unless:<\/p><ul data-start=\"2054\" data-end=\"2158\"><li data-start=\"2054\" data-end=\"2092\"><p data-start=\"2056\" data-end=\"2092\">The incorrect item was shipped, or<\/p><\/li><li data-start=\"2095\" data-end=\"2158\"><p data-start=\"2097\" data-end=\"2158\">A manufacturer defect is confirmed within the warranty period<\/p><\/li><\/ul><\/li><\/ul><p data-start=\"2160\" data-end=\"2212\">All return approvals are at our <strong data-start=\"2192\" data-end=\"2211\">sole discretion<\/strong>.<\/p><hr data-start=\"2214\" data-end=\"2217\" \/><h2 data-start=\"2219\" data-end=\"2237\">Warranty Policy<\/h2><h3 data-start=\"2239\" data-end=\"2264\">Manufacturer Warranty<\/h3><ul data-start=\"2265\" data-end=\"2473\"><li data-start=\"2265\" data-end=\"2365\"><p data-start=\"2267\" data-end=\"2365\">Most hardware products include a <strong data-start=\"2300\" data-end=\"2331\">7-day manufacturer warranty<\/strong> for <strong data-start=\"2336\" data-end=\"2365\">manufacturer defects ONLY<\/strong><\/p><\/li><li data-start=\"2366\" data-end=\"2473\"><p data-start=\"2368\" data-end=\"2396\">Warranty <strong data-start=\"2377\" data-end=\"2395\">does not cover<\/strong>:<\/p><ul data-start=\"2399\" data-end=\"2473\"><li data-start=\"2399\" data-end=\"2424\"><p data-start=\"2401\" data-end=\"2424\">Owner misuse or abuse<\/p><\/li><li data-start=\"2427\" data-end=\"2446\"><p data-start=\"2429\" data-end=\"2446\">Physical damage<\/p><\/li><li data-start=\"2449\" data-end=\"2473\"><p data-start=\"2451\" data-end=\"2473\">Normal wear and tear<\/p><\/li><\/ul><\/li><\/ul><p data-start=\"2475\" data-end=\"2561\">After the <strong data-start=\"2485\" data-end=\"2510\">7-day warranty period<\/strong>, customers must contact the manufacturer directly.<\/p><h3 data-start=\"2563\" data-end=\"2584\">No Warranty Items<\/h3><p data-start=\"2585\" data-end=\"2613\">There is <strong data-start=\"2594\" data-end=\"2609\">NO WARRANTY<\/strong> on:<\/p><ul data-start=\"2614\" data-end=\"2680\"><li data-start=\"2614\" data-end=\"2636\"><p data-start=\"2616\" data-end=\"2636\">Disposable devices<\/p><\/li><li data-start=\"2637\" data-end=\"2649\"><p data-start=\"2639\" data-end=\"2649\">eLiquids<\/p><\/li><li data-start=\"2650\" data-end=\"2659\"><p data-start=\"2652\" data-end=\"2659\">Coils<\/p><\/li><li data-start=\"2660\" data-end=\"2680\"><p data-start=\"2662\" data-end=\"2680\">Smoke shop items<\/p><\/li><\/ul><hr data-start=\"2682\" data-end=\"2685\" \/><h2 data-start=\"2687\" data-end=\"2709\">Warranty Resolution<\/h2><ul data-start=\"2711\" data-end=\"2873\"><li data-start=\"2711\" data-end=\"2812\"><p data-start=\"2713\" data-end=\"2812\">Warranty coverage is limited to <strong data-start=\"2745\" data-end=\"2792\">exchange for the same or equivalent product<\/strong> or <strong data-start=\"2796\" data-end=\"2812\">store credit<\/strong><\/p><\/li><li data-start=\"2813\" data-end=\"2842\"><p data-start=\"2815\" data-end=\"2842\"><strong data-start=\"2815\" data-end=\"2842\">NO CASH OR CARD REFUNDS<\/strong><\/p><\/li><li data-start=\"2843\" data-end=\"2873\"><p data-start=\"2845\" data-end=\"2873\">Warranty decisions are final<\/p><\/li><\/ul><p data-start=\"2875\" data-end=\"2986\">If you experience an issue <strong data-start=\"2902\" data-end=\"2919\">after 30 days<\/strong>, please contact us by email and we will do our best to assist you.<\/p><p data-start=\"2988\" data-end=\"3027\">\ud83d\udce7 <strong data-start=\"2991\" data-end=\"3027\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2993\" data-end=\"3025\">customersupport@tigrano25.sg-host.com<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping We ship orders via USPS First Class, which typically delivers within 1\u20135 business days. Free shipping on all U.S. orders over $50.00 $5.99 shipping on U.S. orders under $50.00 Orders shipping outside the United States may incur additional charges Orders are processed the same business day or the next business day Large or wholesale [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-222","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/pages\/222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/comments?post=222"}],"version-history":[{"count":4,"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/pages\/222\/revisions"}],"predecessor-version":[{"id":226,"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/pages\/222\/revisions\/226"}],"wp:attachment":[{"href":"https:\/\/planet-vapor.com\/lexington-south-lake-dr\/wp-json\/wp\/v2\/media?parent=222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}